Public Safety Operational Control Centers–Part 2
Date Posted: February 2, 2015
Posted In: Discussion,
From Ross & Baruzzini “Conversations & Such” Blog:
In this work, we explore the technology of a modern communications center.
In our last installment (refresh your memory here: Public Safety Operational Control Centers – Part 1), we introduced the concept of an operations center as a harmonized blend of operational processes, communications technologies and facility.
The second primary component of an operations center is the suite of technology systems that provide communication, analysis, information and computing to support the delivery of services defined by the required capabilities of the center. Like all information technologies, change is relatively rapid, with new introductions a constant feature of the landscape. In this post, we look at the most common systems required by an operations center and the current trends in those systems.